FAQ
What is Siam Fantasy?
Siam Fantasy is a spectacular show in Bangkok featuring dazzling costumes, stunning set designs, and captivating performances that showcase the rich culture and heritage of Thailand.
What kind of performances can I expect?
Siam Fantasy presents a vibrant blend of traditional Thai dance, acrobatics, illusions, pyrotechnics, and special effects, all woven together through captivating storytelling.
Is Siam Fantasy suitable for families?
Yes, Siam Fantasy is a family-friendly show. However, some scenes may be too intense for very young children. Parental discretion is advised.
Tickets & Booking
How can I buy tickets?
You can purchase tickets:
* Online: Through our official website or authorized ticket vendors.
* On-site: At the Siam Fantasy box office. In Asiatique The Riverfront (Warehouse 4)
Can I choose my seat?
Seating is assigned based on the order of bookings and is subject to availability. While we cannot guarantee specific seat requests, we do our best to accommodate preferences whenever possible.
Are there different ticket categories?
Yes, we offer various seating categories with different price points and views of the stage. Check our website or contact us for details.
Do you offer discounts?
We may offer discounts for group bookings, children, seniors, or special promotions. Please check our website or contact us for the latest offers.
What is your refund/exchange policy?
- Tickets are non-refundable but may be exchangeable for another date subject to availability and potential fees. Contact us at booking@siamfantasy.com if you need to reschedule.
What if I can't make it to the show on my booked date?
Tickets purchased online are valid only on the booked date. If you need to reschedule your visit, please contact us at booking@siamfantasy.com at least 24 hours in advance so we can assist you.
Before the Show
How do I get to Siam Fantasy?
Siam Fantasy is conveniently located in Bangkok. We offer detailed directions on our website, including public transport options and parking information.
What time should I arrive?
We recommend arriving at least 15 minutes prior to the show time to allow ample time for ticket collection and finding your seats.
Are food and drinks available?
Please do not take any drinks or food into the theater. The ticket is including 1 drink.
During the Show
Can I take photos or videos during the show?
While we encourage you to capture memories, photography and videography are generally prohibited during the Siam Fantasy performance out of respect for the performers and the intellectual property of the show. However, you may be able to take photos during the performance if you have obtained prior permission from Siam Fantasy. There may also be designated areas for photos before or after the show.
Are there restrooms available?
Yes, we have restrooms available for our guests' convenience. These restrooms are wheelchair accessible.
Accessibility
Is Siam Fantasy wheelchair accessible?
Yes, we offer wheelchair accessible seating and facilities. Please inquire at the ticket box office for assistances.
Other Questions
How long does the show last?
The show duration is approximately 60 minutes.
What language is the show in?
The show is primarily a visual spectacle with stunning non-verbal performances. However, we use clear English narration and engaging graphic displays to help guide you through the story, ensuring an enjoyable experience for everyone.
Who can I contact for further assistance?
Our friendly customer service team is happy to assist you with any questions or concerns. Contact information is available on our website.
What is the dress code for Siam Fantasy?
The dress code for Siam Fantasy is casual. However, we kindly ask that you remove any hats or caps during the performance to ensure unobstructed views for all guests.
What should I do with my belongings during the show?
We provide a luggage depository for your convenience. However, please note that we recommend you keep valuables with you and do not store them in the depository.
Is Siam Fantasy responsible for lost or damaged belongings?
Guests are responsible for their own belongings. While we strive to provide a safe and secure environment, Siam Fantasy is not liable for any loss or damage to personal belongings. If you experience any issues, please report them to our operational staff immediately.
What is Siam Fantasy's liability regarding personal injury or other damages?
Siam Fantasy is committed to the safety and well-being of our guests. However, we are not liable for any loss or damage (direct or indirect), distress, inconvenience, anxiety, or injury caused during the show, within the show area, or on the premises, except in cases of death or personal injury resulting directly from our negligence.
Operated by Siam Fantasy Co., Ltd. at Asiatique The Riverfront (Warehouse 4), 2194 Charoen Krung Road, Wat Phraya Krai,
Bang Kho Laem, Bangkok, Thailand 10120 | Tax Registration: 0105567076923